Example I—Manufacturer with 2,000 tons/ month production capacity
"I am a manufacturer with a minimum production capacity of 2,000 tons per month in my own facility, and I'm looking to purchase a few items to enhance our competitiveness. Initially, I preferred to work directly with the factory, especially for price-sensitive items like poly bags. However, I encountered numerous issues when dealing directly with the factory, leading me to discontinue that arrangement. The factory's sales team did not seem to consider my perspective.
Based on a recommendation from a trusted connection in Asia, I was introduced to Senior Purchaser, a professional with over 18 years of experience in packaging trading. As a manufacturer, I found her knowledge to be sufficient to give it another try. Time has passed, and it has now been five years since we started working together. I won't claim that we've had no issues during this time, but, generally speaking, they have met my expectations and will keep working with them. With their extensive experience in packaging manufacturing and trading, they have managed to reduce my procurement costs by at least 3%, even during the challenging period of the COVID-19 pandemic."
From Mr. M
Example II—Leading Trader in Scandinavia
"We first encountered the manager in Qingdao approximately 15 years ago when we had an office in China. On average, we import around 300 containers from China annually. At the time, we had a team of three staff members in China to assist us with our Asian (mainly China) procurement. However, thirteen years ago, we made the decision to collaborate with ACEG due to escalating labor costs and high staff turnover. Our experience with ACEG has been exceptionally positive. Their extensive expertise in packaging has been instrumental in mitigating potential risks and addressing our customers' needs. They have even played a significant role in helping us develop new products.
One of the most significant advantages of working with ACEG is the stability it has brought to our procurement budget. More often than not, their team is adept at identifying the optimal times to place orders based on market conditions and material availability."
From Ms. E
Example III—Medium-sized trading company in central Europe
"We first met the owner of this company four years ago because they were able to offer a lower price compared to our existing supplier in China. While our volume of purchases from Asia is relatively modest, at around 10 containers annually, I was pleasantly surprised to find that this company could provide significantly lower prices than my current Chinese supplier, who is a manufacturer. Typically, trading companies tend to offer higher prices. Over the past few years of collaboration, I've come to realise that they aren't just a typical trading company; they co-manufacture with the factories and take control of material costs themselves.
What stands out most about working with them is their fair treatment of us as their key customer. They consistently deliver on their promises, take responsibility, and swiftly address and resolve any issues that arise."
From Mr. F
Example IV—Consultation Company
"We specialise in the packaging industry last 30 years. This collaboration with A.C.E.G not only saves us time but also reduces costs, improving our competitiveness. A.C.E.G. teams have hands-on experience in both manufacturing and trading, allowing them to effectively mitigate risks and control the entire procurement process."
From Ms. S
Remark:
We have reservations about openly recommending our partner, but we find it difficult to decline when they express intentions to expand their business. Nevertheless, in today's interconnected world, we must exercise caution in sharing our partner's name to prevent the possibility of our competitors engaging with them. This is a situation we certainly wish to avoid.